Shipping policy
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This Shipping Policy is part of our Terms & Conditions and should be therefore read alongside our main T&Cs: https://goodvibesforever.co.uk/policies/terms-of-service
Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us.
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Any orders made before 12:00pm during the week will be shipped the next working day. Any weekend orders will be shipped the next working day.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
AT THIS MOMENT IN TIME WE DO NOT OFFER IN-STORE PICKUP UNTIL FURTHER NOTICE IS GIVEN.
In-store pickup is available for all purchases between Monday-Fri 09:00-18:30. An email confirmation will be sent to you when your order is ready to pick up.
Free Shipping
We offer free UK shipping on all orders over £40.
We offer free international shipping on all orders over £100.
Shipping Times
We also offer expedited shipping at the following rates:
| Royal Mail 24® | 1-2 working days. |
| Royal Mail Tracked 24® | 1-2 working days. |
| Royal Mail 48® | 2-3 working days. |
| Royal Mail Tracked 48® | 2-3 working days. |
| Royal Mail Special Delivery Guaranteed® | Next working day or shipping fee is refunded. |
| International Tracked & Signed® | Europe 2-5 days, rest of the world from 5 days |
| International Tracked® | Europe 2-5 days, rest of the world from 5 days |
| International Signed® | Europe 2-5 days, rest of the world from 5 days |
We will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Refund Policy: https://goodvibesforever.co.uk/policies/refund-policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Email: info@goodvibesforever.co.uk
Online contact form: https://goodvibesforever.co.uk/pages/contact-us
Last updated: [02/05/2023]
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